Luxury Hair & Beauty Care
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Terms & Conditions

By using this website and placing an order, you agree to these Terms and Conditions.

1. Orders

  • All orders are subject to confirmation and availability of stock.
  • Please provide correct delivery details to avoid delays.

2. Prices and payments

  • Product prices and delivery fees are shown at checkout.
  • Payments are processed securely via Paystack.
  • If a payment fails, the order will not be confirmed.

3. Delivery

  • Delivery time depends on location and logistics availability.
  • Delivery fees may vary by state or distance. Where applicable, we may contact you if extra fees are required for remote locations.
  • Please ensure you are reachable on phone for delivery coordination.

4. Returns and refunds

  • For hygiene and safety reasons, certain beauty products may not be returnable once opened or used.
  • If you receive a wrong item or damaged item, contact us within 24 hours of delivery with proof (photo or video).
  • Approved refunds (if any) will be processed using the original payment method or as agreed.

5. Product information

We try our best to display accurate product descriptions and images. However, slight differences may occur due to packaging updates or device screen differences.

6. User responsibilities

  • You agree not to misuse the website or attempt to access restricted areas.
  • You agree to provide correct information when placing orders.

7. Changes to these terms

We may update these Terms at any time. Updates will be posted on this page.

8. Contact

If you have questions, please contact us via the Contact page.